Shipping
GENERAL INFORMATION
Your order will be packed and shipped within 24 hours. Orders in Australia are sent via Australia Post.
If you have recently placed and order and wish to track it, please refer to the order confirmation email you have received more the tracking details.
SHIPPING PRICES ($AU)
AUSTRALIA
- Flat rate standard shipping: $4.95
- Express shipping (1-2 business days): $16.95
We ship via DHL Express to the following countries:
USA, Canada, China, Japan, Belgium, Cyprus, Denmark, France, Italy, Monaco, Sweden, Morocco, Mexico.
Note that duties may be payable. Please check with your government customs agency.
USA & CANADA
Delivery is approximately 5 business days from dispatch.
Customs duties are payable in Canada for orders over CAD$20. Duties are also payable in USA (please check USA regulations for exact duties).
- Flate rate $29.00
NOTE: Orders under $49 will be charged an extra $20 for delivery. This is due to the actual cost of shipping, which we subsidise for the customer.
UNITED KINGDOM
Unfortunately, as of July 13th, 2021, we no longer ship to the UK due to complexities created by Brexit and VAT requirements on shippers.
We hope to be able to bring our collection to you via UK retailers in 2023/24.
OTHER INTERNATIONAL
Some international purchases may be subject to local duties and taxes in your country. Please check with your local customs or DHL if unsure.
Delivery is approximately 4-7 business days from dispatch (depending on your location). Customs duties and import taxes may be payable by your local customs department.
- Express Flat rate: $35.00
NOTE: Orders under $49 will be charged an extra $20 for delivery
CLAIMS
Please notify us within 3 days of receipt of your goods regarding any discrepancy or damage to your order.